English
F.A.Q
You can follow the processing of your order directly in your customer account in the section "My orders". By clicking on the button "Consult the treatment", You can consult the preparation of your order as well as the shipping number of the shipment.
If the order you received has a problem, please open a complaint in clicking here.
The shipping costs depend on the country of delivery. For France, the price is € 8.90 per Colissimo whatever the weight of the package. The shipping costs are free from € 70 purchase for France, € 90 for Belgium and € 120 for Switzerland.
1. Connect to your customer account using your email address.
2. Click on the section "My orders".
3. Select the command you interest and click the button "Download"
Our system does not merge several orders. Your orders will therefore be processed and shipped separately. If you made a mistake, Contact us by form, we will do our best to help you.
Orders are only made by internet, we do not accept orders by phone or by mail. Thank you for your understanding.
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